Data Entry

When entering data, whether it’s financial or personnel-related, must be quick, discreet and accurate.

Handle Correspondence

Screen, answer and forward telephone calls, as well as other forms of correspondence. Transferring callers to the appropriate member of staff, as well as ensuring that only relevant calls go through.

Process and File Documents

Handle company files, responsible for ensuring that each document they receive is properly processed and filed. This can include word processing, typing, editing or formatting documents in an organized fashion.

Monitor Supplies

Monitor the number of office supplies available companywide, as well as ordering replacement supplies as necessary. This can involve taking inventory, keeping records of supplies purchased and purchasing new supplies.

Respond to Customers/Public

To relieve their manager or department head of administrative responsibilities. Serve as a liaison between customers and the company. This involves handling customer complaints, redirecting customers to the appropriate department, scheduling meetings with customers and recording customer queries.